CRG Help Desk

Testing audio/video before a meeting It is important that you test your audio and video at least 10 minutes before going into a meeting, so a ticket into ...

All Voicemails when you are on the Teams system for phone will come in as an email into your inbox.  The email will contain a copy of the voicemail in mp3 f...

If you have a scheduled Teams meeting already in your outlook calendar, you can join directly from the teams app without the outlook calendar (Outlook wil...

If you are contacting an external party and need to enter a number for option, or dial an extension, open the Dial pad when on the call.  Then either use th...

If you are on a call that you need to transfer to someone else please follow the below steps: 1. Press the transfer button, and you will be prevented ...

This article shows you the steps to setting up your voice mail in teams 1) Click on the dots 2) Open settings 3) Calls 4) Scroll down until y...

These are the steps to set up our out of office voicemail 1) Hit the 3 dots 2) Settings 3) Calls 4) Hit the drop down arrow to open the Manage ou...

Because you will no longer be able to be reached by extension, it will need to be removed from your email signature. Below are the steps to remove your exte...

Go to three dots for Settings. Select Calls Slide Forward all calls slider to on. Select Forward to a new number or contact Type in the persons ...

Below are the instructions to add users to speed dial in teams 1) Go to the calls tab on the left side 2) Hit Add under speed dial 3) Manually add ...